If you have other question or problems that are not listed here, contact technical support at our HelpDesk.
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The program starts in "Demonstration Mode" instead of full access mode.
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An error ''ActiveX component can't create object' occurs when generating report.
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The program is not in "Demonstration Mode", however, sample data is in the database.
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When I export a report as an RTF (rich text file), no lines are exported.
The program starts in "Demonstration Mode" instead of full access mode.
The activation key was not entered properly. Rerun the setup and select "Remove". Then install the program again. If it still runs in "Demonstration Mode", contact support at support@soccerassistant.com.
The OK buttons are not visible on data entry screens.
Verify that you are running you display at 800x600 or greater. The program will not run in 640x480 mode.
The Exit button is missing from the report screen.
Verify that you are running you display at 800x600 or greater. The program will not run in 640x480 mode.
An error ''ActiveX component can't create object' occurs when generating report.
If the setup program suggested a reboot after installation and you did not reboot, this error will occur. If after reboot, you still get this error, you will need to re-register the SAReport.dll control. To register this control run "c:\Program Files\MDK\Soccer Assistant\REGSVR32.EXE" "c:\Program Files\MDK\Soccer Assistant\sareport.dll". You must enter the " as indicated.
The program is not in "Demonstration Mode", however, sample data is in the database.
You can erase the demonstration database and load a blank database from the File menu.
When I export a report as an RTF (rich text file), no lines are exported.
This is a known issue. The company that produces the RTF export control is working on a new control. We have not received an estimated date for this fix.
This is a known issue and has been corrected in version 2.0.2. A custom control needed updating. (Download version 2.0.2)
How do I reset or clear my menu bar setup?
The options are stored in c:\Program Files\MDK\Soccer Assistant\sabar.ini. Simply delete this file to reset the menu bar setup